Due to the closure of this website we are unable to accept any returns on clearance items. This applies to all orders placed on and after 4th May 2013.
Any orders placed before this time will have the usual 10 days from receiving the goods to return the items.
Any orders eligible to be returned, regardless of whether they are faulty, change of mind or incorrect fit you must meet the following return policy conditions.
- The item/s must be unworn and unwashed in original saleable condition with all labels/tags attached
- The Tax Invoice must be provided as proof of purchase.
All items must be returned to the below address and no excanges will be offerered. If a replacement size, colour or alternative items are required you will need to place a new order online.
Please send all returns to -
Bloch Studio Returns
PO Box 302
Rosebery NSW 1445
You are responsible for the costs of returning goods to us. Any goods returned are your responsibility until they reach our warehouse. We will not be held liable for any goods lost in transit, therefore we recommend you use eParcel through Australia Post to return the goods. Please ensure you package your return to prevent any damage to the items in transit.
In some instances we may need to contact you to gather return credit information, please ensure the phone number you have provided us with is correct
For Faulty Goods - We reserve the right to determine whether a product is faulty and conduct a production and quality check. A response for faulty claims will be received within 5 working days of the garments arrival at the Bloch Head Office. If deemed faulty, a refund of the cost of the goods and postage will be provided. In addition the reasonable cost of returning the faulty item/s back to us will also be refunded.
For any further inquiries please email firstname.lastname@example.org.